Cooling-off period: 30-day returns (longer than the EU minimum of 14 days). Condition: unworn, original condition & packaging; hygiene seals (if applicable) unbroken. Personalized items excluded unless defective.

How to start a return: email Info@emirajewelry.com with your order number; we’ll send instructions and a return label (NL/BE).

Return contribution: NL/BE €2.95 • EU €4.95 • Outside EU: customer pays postage.

Refund timing: within 5–10 business days after receipt/inspection to the original payment method.

Exchanges: possible if in stock; otherwise, refund + place a new order.